As a part of the continuous assessment, we were given the task of building a CRM project on Salesforce platform using a case study. The topic on which we build our CRM solution was "Field Force Management". The solution executed using Salesforce technologies with the help of Communities pages, built-in and custom objects, Order processing Workflow with approval and some bits of Apex codes.
Module Name: Strategic ICT & eBusiness Implementation
Duration: 17th September, 2018 - 14th December, 2018
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